Email Support
You can always contact us at:
support@trinkceb.comTypical response time: within 24 hours.
Support Center
Trinkceb Support Page
Contact us here for account, billing, security, and app usage issues. This page contains up-to-date support contact details for Apple review requirements.
Working Hours
Monday - Friday
09:00 - 18:00 (TRT)
Response times may be longer during high-volume periods.
Account and Login
For password reset, sign-in issues, and account updates, contact the support team.
Billing and Purchases
For subscription, payment issues, and invoices, include your purchase details in your email.
Frequently Asked Questions
I forgot my password. What should I do?
Use the password reset step on the sign-in screen, or email support from your registered account email.
How can I cancel my subscription?
Subscription cancellation iş managed from the platform where you purchased (Apple App Store, etc.).
How do I request data deletion?
Send an email from your account email address to support@trinkceb.com with the subject "Data Deletion Request".
The app does not open. What can I do?
Update and restart the app. If the issue continues, send your device model and iOS version to support.